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Durant Home Improvement (Decassio Durant LLC)

Effective Date: [02/16/2026]

Durant Home Improvement (“we,” “our,” “us,” “Company”) operates https://duranthomeimprovement.com (the “Site”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and your choices regarding that information.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily submit when you:

Submit a “Get an Estimate” or contact form
Provide contact information for quotes, consultations, or estimates
Register for updates or newsletters
Communicate with us by phone, text (SMS), or email

This may include:

Name
Email address
Phone number (including for SMS)
Property address and project details
Any other personal data you submit

Automatically Collected Information

When you visit the Site, analytics and tracking technologies may automatically collect:

IP address
Browser and device information
Pages visited and time spent
Referring website
Cookie identifiers

This information helps improve the Site, measure usage, and support analytics.

2. How We Use Your Information

We use your information to:

Respond to your inquiries, quotes, and service requests
Provide customer support
Send service-related communications (appointment confirmations, reminders)
Send marketing messages (only if you opt in)
Analyze and improve the Site and our services
Comply with legal requirements

We do not sell your personal information.

3. Text Messaging and SMS

If you provide your phone number for SMS:

You agree to receive text messages related to your inquiry, estimates, or service updates
Message and data rates may apply
You may opt out at any time by replying STOP

Jobber’s messaging features require a publicly available privacy policy as part of text messaging compliance.

4. Cookies and Tracking Technologies

We and third-party services (like Google Analytics and advertising tools) use cookies and similar technologies to:

Analyze Site traffic and trends
Measure marketing effectiveness
Remember preferences

Cookies may be essential (functional), performance (analytics), or advertising cookies. You can control or disable cookies through your browser settings, but this may affect Site functionality. Sites using analytics must disclose these tools in their privacy policy.

5. Google Analytics and Advertising Tracking

Our Site may use Google Analytics and similar services to collect usage data:

Google Analytics collects information about your interactions on the Site (e.g., pages viewed, time on site).
If linked with advertising features (Google Ads or Meta Pixel), additional tracking cookies may measure ad performance and conversions.
Data is collected in compliance with applicable privacy laws; you can opt out of tracking via browser settings or ads-specific controls.

6. Third-Party Services

We may share information with trusted third parties who assist us in operating the Site and delivering services, including:

Website hosting and analytics providers
CRM and marketing tools
Advertising platforms (e.g., Meta, Google)

These providers may collect and process data consistent with their own privacy practices.

7. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is entirely secure.

8. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccuracies
Delete personal information
Opt out of marketing communications

To exercise your rights, contact us as listed below.

9. Children’s Privacy

The Site is not directed at children under 13, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy. The “Effective Date” at the top will reflect the date of any revisions. Continued use of the Site after updates constitutes acceptance of the updated policy.

11. Contact Us

Durant Home Improvement

Decassio Durant LLC

50345 Scotland Beach Rd

Scotland, MD 20687

Phone: 240-572-6613

Email: derrickdurant@duranthomeimprovement.com

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